Privacy policy.

AstraScan (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. What information we collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Project details or enquiry information

We may also collect technical information such as:

  • IP address

  • Browser type

  • Website usage data (via cookies or analytics tools)

2. How we collect information

We collect information when you:

  • Contact us via our website or email

  • Submit an enquiry or request a quote

  • Engage our services

  • Interact with our website

3. How we use your information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver our services

  • Communicate with you regarding your project

  • Improve our website and services

  • Comply with legal obligations

4. Disclosure of personal information

We do not sell or rent your personal information.

We may disclose your information to:

  • Service providers assisting with our business operations

  • IT or hosting providers

  • Legal or regulatory authorities if required by law

5. Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

For sensitive or critical projects, and upon request, data can be stored exclusively on Australian-based servers.

6. Intellectual property and confidentiality

We understand the importance of protecting client data and intellectual property.

All project data is handled with strict confidentiality and is only used for the purpose of delivering agreed services.

7. Cookies and website analytics

Our website may use cookies and analytics tools to:

  • Understand how visitors use our site

  • Improve user experience

  • Analyse traffic and performance

You can control or disable cookies through your browser settings.

8. Access and correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us